While using a laptop suddenly a blue screen appears and laptop automatically goes into restart mode

[tshivam203]

I recently added 16gb ram and 1tb ssd and after that whenever i use my laptop a blue screen suddenly appears and laptop automatically goes into restart mode. I'm attaching a picture as well. Kindly help. I upgraded this new things recently from india and now I'll be in uk for almost 2 years. So don't suggest me to remove it or change it. Kindly solve this issue coz it was upgradable thats why i did. Now fix this problem please.

 

[Treeko]

Hi @tshivam203 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

I see that you are facing Blue Screen issues with HP laptop.

Kindly refer to the steps on this link and let me know if that fixes the issue.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a good day.

Treeko

HP Support