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‎04-16-2023 06:49 AM

HP Recommended
Product: OMEN by HP 15-dc1064tx
Operating System: Microsoft Windows 11

I am trying to rollback to an earlier version of bios but I keep getting hit with the "Unable to open the bios signature file" error.  I have tried the Win +v, Win+B combo also USB recover, none has worked! I don't know what else to do. 

I have seen a number of people report the issue online, but hp support appears to be nonexistent..it's a shame.

 

 

2 REPLIES 2

‎04-19-2023 07:29 AM

HP Recommended

@Mworiakevin

 

Welcome to the HP support community.

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community. 

Sandytechy20
I am an HP Employee

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‎04-19-2023 11:14 AM

HP Recommended

Thank you! @ Sandytechy20

 

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