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WexyMaxy
Level 4
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Message 1 of 2
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HP Recommended

Why my photos cannot be opened using Microsoft Photo?

Pavilion 123
Microsoft Windows 10 (64-bit)

Hi,

 

My problem that all my pictures cannot be opened through Microsoft Photo was started since 5 months ago.

I keep it silent because i thought after my laptop undergoes annoying updates from Microsoft, this problem could be solved by it. But **bleep** all these updates has nothing to repair this apps.

 

can you please tell me what should i do to make my pictures can be opened using Microsoft Photo as before.

1 REPLY 1
Level 15
Level 15
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Message 2 of 2
51
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HP Recommended

Why my photos cannot be opened using Microsoft Photo?

@WexyMaxy 

 

Lots of systems come up using this description:

Results for "pavilion 123" (66)

 

If your computer does not completely support Windows 10, there might be a place in the Windows 10 file system where "something" is not connecting fully (or correctly)  to the Photos application.

MIcrosoft Photo System Requirements include:

MinimumYour device must meet all minimum requirements to open this productOS
Windows 10 version 17134.0 or higher, Xbox One, Windows 10 Mobile version 10581.0 or higher

 

and

RecommendedYour device should meet these requirements for the best experienceOS

Windows 10 version 17134.0 or higher, Xbox One, Windows 10 Mobile version 10581.0 or higher


OR perhaps:

The application is just corrupted.

 

If you have not done so,

Remove (uninstall) the Microsoft Photos application

Restart the computer and log in

Find and download a copy of the application from the Windows Store.

 

 

More information, including a link to where you might find help for this application:

Microsoft Photos

Scroll down to "Additional Information" and click on the link for Microsoft Photos Support

 

and / or

Seek help at the Microsoft Community.

 

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Kind Regards,
Dragon-Fur
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation