Window 8 recovery 3 cd not running

[DKV369]

Hi

My name is Deepak.

I have a hp laptop with original window 8 and some days ago when I trying to format the laptop and insert the window 8 recovery cd the 3rd one cd is not running, I don't know why this happened

Please resolve the problem as soon as possible

Thanks

[Personal Information Removed]

• [Personal Information Removed]

[Paul_Tikkanen]

Hi:

Unfortunately, no one here would be able to help you with why the W8 recovery disks aren't working.

The good news is, here is a way you can reinstall W8.1 for free by using the W8 product key in your notebook's BIOS.

Install W8.1 by creating the Microsoft installation media, using another Windows PC, if yours is not working...You want the plain W8.1 64 bit ISO file.

https://www.microsoft.com/en-us/software-download/windows8ISO

At the beginning of the installation routine, you can delete every partition on there.

If you are asked to enter a product key during the installation process, use this generic key.

This is the generic key for W8.1 'standard.'

 334NH-RXG76-64THK-C7CKG-D3VPT

If you had to enter the generic key, manually change the generic product key to the W8 'standard' key in your PC's BIOS in the PC settings menu.

After you get W8.1 installed, and you had to manually enter the generic product key, you will need to run the free utility I zipped up and attached below, that will show you show the W8 product key in your PC's BIOS.

I have also zipped up and attached below, the Microsoft tool which hopefully will transfer the ISO file to a DVD or USB flash drive so it is bootable.

Then you can install the available drivers and software from the  PC's support page.

Official HP® Support

If the Showkey plus report indicates that your notebook came with W8 Single language, go back, download the W8.1 64 bit Single Language ISO file and use that one instead.

Use this generic W8.1 Single Language key to initially install W8.1 SL.

Y9NXP-XT8MV-PT9TG-97CT3-9D6TC