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‎12-07-2019 12:42 PM

HP Recommended
Product: HP Spectre x360 Convertible 15-bl1XX
Operating System: Microsoft Windows 10 (64-bit)

i had to re-install the Windows 10 due to SSD HDD fail. I couldn't find the Windows License key which came built-in with the Laptop. How i can get the key

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-07-2019 12:46 PM

HP Recommended

Hi:

 

The product key is in the BIOS.

 

You don't need it to reinstall W10.

 

If you weren't aware, you can use the HP cloud recovery client utility to create a bootable recovery drive that will install W10, as well as the drivers and software that originally came with your PC.

 

Here is an info link for how to use that utility...

 

https://support.hp.com/us-en/document/c06162205

View solution in original post

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3 REPLIES 3

‎12-07-2019 12:46 PM

HP Recommended

Hi:

 

The product key is in the BIOS.

 

You don't need it to reinstall W10.

 

If you weren't aware, you can use the HP cloud recovery client utility to create a bootable recovery drive that will install W10, as well as the drivers and software that originally came with your PC.

 

Here is an info link for how to use that utility...

 

https://support.hp.com/us-en/document/c06162205

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‎12-14-2019 12:35 PM

HP Recommended

Really great and quick feedback. Thank you Paul.

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‎12-14-2019 01:28 PM

HP Recommended

You're very welcome.

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