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SerhanSSQ
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Solved!

Windows 10 Resetting Boot Loop

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HP 15-af110nt
Microsoft Windows 10 (64-bit)
Resetting of Windows 10 has been continuing with a boot loop for more than 15 hours. It keeps restarting but the installation hasn't been completed yet. What can I do to solve this situation?
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Chimney99
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Please wait for the test to complete. 

If the test fails, please replace the failed part. 

If the test passes, boot the PC and see if reaches the desktop. 

If the PC does not boot to the desktop, 

Boot to BIOS by tapping F10 on your keyboard during startup, reset the BIOS or do BIOS default. 

Also check if the correct date and time is displayed in BIOS. 

Restart the PC again.

Boot the PC to the recovery manager by tapping F11 on the keyboard on startup. 

Reset the PC again by selecting the option do not backup the files. 

Before you initiate reset, please make sure you have no external devices connected. 

 

Let me know if this works or if you need any further assistance. 

 

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****

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Chimney99
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15 hours is too long.

Are you resetting the PC using a external device or the internal recovery partition.

If you are resetting the PC with a external device such as USB or DVD, eject it and restart the PC.

Else, boot the PC to F2 system diagnostics and run a system test before resetting the PC. 

 

Chimney

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SerhanSSQ
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Message 3 of 6
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I am resetting the PC by using the option reset the PC in the security&maintenance settings. it is internal. now I am performing a fast test. if everything is ok I will restart and see what happens
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Chimney99
Level 3
25 24 2 2
Message 4 of 6
Flag Post
HP Recommended

Please wait for the test to complete. 

If the test fails, please replace the failed part. 

If the test passes, boot the PC and see if reaches the desktop. 

If the PC does not boot to the desktop, 

Boot to BIOS by tapping F10 on your keyboard during startup, reset the BIOS or do BIOS default. 

Also check if the correct date and time is displayed in BIOS. 

Restart the PC again.

Boot the PC to the recovery manager by tapping F11 on the keyboard on startup. 

Reset the PC again by selecting the option do not backup the files. 

Before you initiate reset, please make sure you have no external devices connected. 

 

Let me know if this works or if you need any further assistance. 

 

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****

View solution in original post

SerhanSSQ
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thank you for your help I use the recovery instead of resetting and get my windows back !
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Chimney99
Level 3
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You are welcome

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