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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Re: Windows 10 Startup Problem

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05-04-2021 01:19 AM
When i started opening my laptop then suddenly by how it turned power off automatic then i started opening again then troubleshoot diagnosis start but it could not repair it then i use advanced option like startup repair , command prompt and other but now it is showing no operating system then what to do and how please help me sir , product name is Hp notebook 15 operating system is windows 10 pro. Help me fast as it is possible
05-04-2021 03:21 AM
Hi,
Can you provide the exact model number or product number
HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support
Can you also try hardware diagnostics at boot (there could be a problem with the Hard Drive)
Turn off the PC by holding the power button
Turn on the PC and repeatedly keep hitting the ESC key until startup menu appears
Press F2 to enter diagnostics
Perform the system test or at least the Hard Drive test
Let us know,
David