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‎05-04-2021 01:19 AM

HP Recommended
Product: HP Notebook 15
Operating System: Microsoft Windows 10 (64-bit)

When i started opening my laptop then suddenly by how it turned power off automatic then i started opening again then troubleshoot diagnosis start but it could not repair it then i use advanced option like startup repair , command prompt and other but now it is showing no operating system then what to do and how please help me sir , product name is Hp notebook 15 operating system is windows 10 pro. Help me fast as it is possible

1 REPLY 1

‎05-04-2021 03:21 AM

HP Recommended

Hi,

Can you provide the exact model number or product number

HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support

 

Can you also try hardware diagnostics at boot (there could be a problem with the Hard Drive)

Turn off the PC by holding the power button

Turn on the PC and repeatedly keep hitting the ESC key until startup menu appears

Press F2 to enter diagnostics

Perform the system test or at least the Hard Drive test

 

Let us know,

David

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