-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Windows 10 activation, licence expired

Create an account on the HP Community to personalize your profile and ask a question
01-04-2021
04:25 AM
- last edited on
01-12-2021
07:01 AM
by
BiancaS
15-ra102nm problem with Windows 10 activation
SN: [Personal Information Removed]
Prod. no: 7EE74EA#AKQ
The computer messages that Windows 10 license is about to expire and that I need to activate Windows in Settings. The operation system was already installed when I bought the computer a year ago. It does not have digital license apparently, and I do not have the code or the product key to activate it the other way. What should I do?
Thank you for your help.
Solved! Go to Solution.
Accepted Solutions
01-04-2021 07:18 AM
Hi:
The specs on your notebook indicate that it originally came with W10 Home 64 bit.
HP Notebook - 15-ra102nm Product Specifications | HP® Customer Support
See if there is a valid W10 Home OEM product key in your notebook's BIOS by running the free utility that I zipped up and attached below.
This is what the report looks like for my PC. Yours should indicate W10 Home OEM.
ShowKeyPlus - Windows Product Key Information
Product Name: Windows 10 Pro
Product ID: XXXXX-XXXXX-XXXXX-XXOEM
Version: 19042.685 (64-bit OS)
Installed Key: XXXXX-XXXXX-XXXXX-XXXXX-XXXXX
OEM Key: XXXXX-XXXXX-XXXXX-XXXXX-XXXXX
OEM Description: Win 10 RTM Professional OEM:DM
01-04-2021 07:18 AM
Hi:
The specs on your notebook indicate that it originally came with W10 Home 64 bit.
HP Notebook - 15-ra102nm Product Specifications | HP® Customer Support
See if there is a valid W10 Home OEM product key in your notebook's BIOS by running the free utility that I zipped up and attached below.
This is what the report looks like for my PC. Yours should indicate W10 Home OEM.
ShowKeyPlus - Windows Product Key Information
Product Name: Windows 10 Pro
Product ID: XXXXX-XXXXX-XXXXX-XXOEM
Version: 19042.685 (64-bit OS)
Installed Key: XXXXX-XXXXX-XXXXX-XXXXX-XXXXX
OEM Key: XXXXX-XXXXX-XXXXX-XXXXX-XXXXX
OEM Description: Win 10 RTM Professional OEM:DM