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‎04-22-2023 01:27 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Windows 10 base system device is missing. How can i replace it?

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-22-2023 03:02 PM

HP Recommended

Hi:

 

You need this driver for that device:

 

JMicron Media Card Reader Driver

 

https://ftp.hp.com/pub/softpaq/sp64001-64500/sp64135.exe 

View solution in original post

1 person found this reply helpful
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5 REPLIES 5

‎04-22-2023 02:49 PM

HP Recommended

Hi:

 

What is the full product number or model number of your notebook?

 

How to Find Your HP Laptop Model Number (Video) | HP® Tech Takes

 

What is the hardware ID for the Base System Device?

 

Use this guide for how to find the hardware ID for a device.

 

How to Find Drivers for Unknown Devices in the Device Manager (howtogeek.com)

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‎04-22-2023 02:58 PM

HP Recommended

Workstation portatile HP EliteBook 8760w ( product number XY697AV )

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‎04-22-2023 03:02 PM

HP Recommended

Hi:

 

You need this driver for that device:

 

JMicron Media Card Reader Driver

 

https://ftp.hp.com/pub/softpaq/sp64001-64500/sp64135.exe 

1 person found this reply helpful
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‎04-25-2023 07:39 AM

HP Recommended

Thank you Paul Tikkanen!

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‎04-25-2023 07:42 AM

HP Recommended

You're very welcome.

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