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‎07-20-2017 06:42 AM

HP Recommended
Product: 15-ac098TU
Operating System: Microsoft Windows 8 (32-bit)
My pc is working with windows 8. I have windows 10 in my usb.when i am trying to install through booting process. on the black screen it is showing partition failed.plz help me
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-20-2017 08:45 AM

HP Recommended

Hello,

If you done a fresh install then that will remove all files (pictures,videos,movies)

But if you did an upgrade then you should see a folder on your hardrive labled windows.old click on that then go to users then locate your account then get all of your important files.

View solution in original post

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6 REPLIES 6

‎07-20-2017 07:12 AM - edited ‎07-20-2017 07:13 AM

HP Recommended

Hello,

Try this Here

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‎07-20-2017 07:40 AM

HP Recommended
No it won't help me
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‎07-20-2017 07:49 AM

HP Recommended
If i install windows 10 whether the files(movies, videos,pictures,) in my previous os will be delete?
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‎07-20-2017 08:45 AM

HP Recommended

Hello,

If you done a fresh install then that will remove all files (pictures,videos,movies)

But if you did an upgrade then you should see a folder on your hardrive labled windows.old click on that then go to users then locate your account then get all of your important files.

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‎07-20-2017 11:22 AM

HP Recommended
Tq u for your kind info
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‎07-20-2017 12:55 PM

HP Recommended

Sure! Happy to help.

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