• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎03-10-2019 07:30 AM

HP Recommended
Product: HP Laptop 14-bs0xx
Operating System: Microsoft Windows 10 (64-bit)

I have this laptop which has just gone out of warrenty.  Last year a computer shop installed Microsoft Word for me.  Recently a notice has come up saying my Windows 10 licence is about to expire.  This made no sense until upon investigation I discovered that this shop had another product key which according to Microsoft is counterfiet and is a KMS (Key Management Server), GVLK (Generic Volume License Key.  I was wondering if HP themselves would know my original licence key so that I can prove this has happened when I go to the shop to complain.  Or is there another way of finding this out.

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-10-2019 07:34 AM

HP Recommended

Hi:

 

I have zipped up and attached below a free utility that will show you the original W10 product key in your notebook's BIOS.

 

I would just reinstall W10 using the media creation tool.

View solution in original post

ShowKeyPlus1.0.6594.zip
Was this reply helpful? Yes No
3 REPLIES 3

‎03-10-2019 07:34 AM

HP Recommended

Hi:

 

I have zipped up and attached below a free utility that will show you the original W10 product key in your notebook's BIOS.

 

I would just reinstall W10 using the media creation tool.

ShowKeyPlus1.0.6594.zip
Was this reply helpful? Yes No

‎03-10-2019 08:45 AM

HP Recommended

Thank you.  Found original product key with Show key plus.  Perfect.

Was this reply helpful? Yes No

‎03-10-2019 09:42 AM

HP Recommended

You're very welcome.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.