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lindainspain
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Windows 10 product key

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HP Laptop 14-bs0xx
Microsoft Windows 10 (64-bit)

I have this laptop which has just gone out of warrenty.  Last year a computer shop installed Microsoft Word for me.  Recently a notice has come up saying my Windows 10 licence is about to expire.  This made no sense until upon investigation I discovered that this shop had another product key which according to Microsoft is counterfiet and is a KMS (Key Management Server), GVLK (Generic Volume License Key.  I was wondering if HP themselves would know my original licence key so that I can prove this has happened when I go to the shop to complain.  Or is there another way of finding this out.

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Paul_Tikkanen
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Hi:

 

I have zipped up and attached below a free utility that will show you the original W10 product key in your notebook's BIOS.

 

I would just reinstall W10 using the media creation tool.

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Paul_Tikkanen
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135,286 119,399 20,742 31,840
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Hi:

 

I have zipped up and attached below a free utility that will show you the original W10 product key in your notebook's BIOS.

 

I would just reinstall W10 using the media creation tool.

View solution in original post

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lindainspain
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Thank you.  Found original product key with Show key plus.  Perfect.

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Paul_Tikkanen
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You're very welcome.

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