Windows 10 update and HP BIOS problem

[JulieA23]

Hi, my system is trying to install a Windows 10 update, version 1709 and it stops at 32% saying the HP BIOS needs to be upgraded bdfore i can do the Windows upgrade and suggests I uninstall the BIOS. I can't seem to find any BIOS uogrades available for my system. Can someone please help me with this?

Thank you.

[ieee488]

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@JulieA23 wrote:

Can someone please help me with this?

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Not without knowing which laptop you have.

[JulieA23]

HI , I have a Pavilion notebook, model number 15-ab141-na

Thanks.

[mdklassen · Accepted solution]

From: https://support.hp.com/ie-en/drivers/selfservice/hp-pavilion-15-ab100-notebook-pc-series/8499302/mod...

is a hyperlink to a BIOS update:

https://support.hp.com/ie-en/drivers/selfservice/swdetails/hp-pavilion-15-ab100-notebook-pc-series/8...

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[JulieA23]

Thank you for your help on this; I just wonder why my HP support assistant did not flag this as a needed BIOS update?

It has allowed the Windows update, so sorted this problem. Thank you.