While attempting to upgrade the operating system from Windows 7 to Windows 10, the laptop locked up about 4 hours into it. Now, after many attempts, I am getting the blue screen of death. I have tried all the on-line advice to recover to default settings with no luck. The only option I see is to boot from the EFI File, but I don't know of a good USB execution file that will work. Any help would be appreciated.
The problem you're likely encountering is that the Win10 upgrade is known to corrupt the HP recovery information making any kind of internal recovery impossible now. Additionally, HP no longer carries recovery media, so there is no way to order it from them.
You can try using Windows images downloaded using the tool from this site:
Click the Download: Windows-ISo-Download.exe link. This will download that file to your PC. Double-click that file to run it.
Download the tool, run it, and do the following: 1) Select Windows 7 at the upper right 2) Under Select edition, select SP1 OEM -- this is the same as the HP OEM edition 3) Click the Confirm button 4) Select the product language, click confirm button 6) Select either the 64-bit or 32-bit download 7) Select a folder to save the file -- it's downloading 4GB or so of data, so that will take a while depending on the download speed. The progress bar might not show any progress but when the download is nearly done, a window will pop open indicating the ISO file is being moved from a temporary download directory to the folder you selected. The screen will then say Download Complete.
Once you have this, you have a choice of media to create: 1) If you can boot from CD, download and install ImgBurn and use the Write Image to Disk option to create a bootable DVD. 2) If you can boot from USB, download and install RUFUS and use the option to create a bootable USB stick from the ISO file.
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