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- Re: Windows 10 v2004 is still not available for 13-4103DX

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12-01-2020 04:54 PM
This has nothing whatsoever to do with HP -- it is entirely an MS decision. They continue to block certain PCs from getting the 20.04 update, supposedly due to hardware/driver issues. They will not tell us what the issues are and will not provide any information on when these blocks will be released.
I am a volunteer and I do not work for, nor represent, HP
12-01-2020 05:04 PM
Whoops, I typo'd the product, obviously is X360, not X350.
Hard to believe this "modern" laptop is left to hang w/ no solution. The $1,200 I paid was for an HP product. There is really no active progress for a solution when 20H2 is already on my other machine (Dell)?
12-01-2020 05:58 PM
Hi, @LRS4
You could always try forcing the update by clicking on the blue Update Now button at the link below.
Download Windows 10 (microsoft.com)
I have updated most of my HP and Dell PC's that way.
I think only two or 3 of them had the update show up from Windows update. Most of them weren't even supported for W10 in the first place.
It depends on your level of comfort dealing with any potential issues, or you can always roll back to the current build you have installed now, if you don't delete any of the installation files.
You'd have 30 days to test it out before that option automatically disappears.
I've only had one ancient HP notebook, a 6910p from 2007 that wouldn't work right on v20H2.
The AMD Radeon x2300 graphics driver no longer worked. Had to roll it back, and there it will sit.
12-04-2020 09:41 AM
This is not an old or legacy computer. Some research shows the issue may be related to problems with HP's implementation of Conexant Audio drivers. Another large, well known, respectable company. This certainly should be promptly resolved soon.