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‎10-01-2022 11:15 AM - edited ‎10-01-2022 11:16 AM

HP Recommended
Operating System: Microsoft Windows 11

My HP laptop evidently has the issue where the Windows 11 version 22H2 will not install on my laptop due to an incompatibility with the current version of the Intel Smart Sound Technology drivers. Any suggestions on how I can resolve this issue or when updated drivers will be released?

 

Current SST Audio Controller driver version - 10.24.0.4442

Current SST OED driver - 10.24.4442.201

Laptop - HP Pavilion Laptop 15-cs3xxx
Windows 11 Pro version 21H2

Category:
2 people had the same question
2 REPLIES 2

‎10-01-2022 02:40 PM

HP Recommended

@GrandpaLarry 

 

That actually a bug from Windows 11 22H2, hope MS will fix that soon. Not HP machines, other machines also get the error. Please wait.

 

Regards.

BH
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‎10-03-2022 09:39 AM - edited ‎10-03-2022 09:40 AM

HP Recommended

Interesting that you mention that MS needs to resolve the issue since various manufacturers have the same problem. According to the information in this article, https://borncity.com/win/2022/09/24/windows-11-kompatibilittsprobleme-mit-intel-smart-sound-technolo..., Intel and Microsoft state that it is up to the device manufacturer to provide an updated driver.

 

I wish we could get a direct reply as to from whom this driver update will come and how soon it will be available.

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