-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Re: Windows 11 22H2 Upgrade Not Available Due to Driver Inco...

Create an account on the HP Community to personalize your profile and ask a question
10-01-2022 11:15 AM - edited 10-01-2022 11:16 AM
My HP laptop evidently has the issue where the Windows 11 version 22H2 will not install on my laptop due to an incompatibility with the current version of the Intel Smart Sound Technology drivers. Any suggestions on how I can resolve this issue or when updated drivers will be released?
Current SST Audio Controller driver version - 10.24.0.4442
Current SST OED driver - 10.24.4442.201
Laptop - HP Pavilion Laptop 15-cs3xxx
Windows 11 Pro version 21H2
10-01-2022 02:40 PM
That actually a bug from Windows 11 22H2, hope MS will fix that soon. Not HP machines, other machines also get the error. Please wait.
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
10-03-2022 09:39 AM - edited 10-03-2022 09:40 AM
Interesting that you mention that MS needs to resolve the issue since various manufacturers have the same problem. According to the information in this article, https://borncity.com/win/2022/09/24/windows-11-kompatibilittsprobleme-mit-intel-smart-sound-technolo..., Intel and Microsoft state that it is up to the device manufacturer to provide an updated driver.
I wish we could get a direct reply as to from whom this driver update will come and how soon it will be available.