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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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08-13-2024 01:42 AM
While trying to clean install windows 11 on my hp envy 17 laptop it asks for drivers.
An online guide from HP suggests that the Intel Rapid storage Technology drivers are missing, but unfortunally they are not provided in the download page of the PC.
Does someone know where to get the correct version of the drivers I need?
08-13-2024 03:47 AM
Your notebook comes with an Intel 12th gen processor. you can download Intel RST driver from the link in the discussion below. This IRST driver is good for intel Core 11th -13th gen processors. Follow the detailed instructions in the discussion to complete the Windows installation.
08-13-2024 05:34 AM - edited 08-13-2024 09:03 AM
Does the F6 folder you extracted have the following 5 files?
If you clicked on Load Driver -> Browse -> c:\usb drive -> F6 folder, you should've seen the following two drivers. Make sure the box on the lower left corner is checked to display compatible drivers. Try downloading the driver and start the process all over again.
See this post below. When this person tried to install RST driver on the Intel 13th gen processor platform, the person didn't see the driver in the beginning but was able to install it.
Solved: Rapid Storage Technology driver for HP 250 G10 - HP Support Community - 9040471
If you still have the problem, I suggest you use a different usb drive. See this post below.
If the problem still is not solved, you need to use HP Cloud Recovery Tool to reinstall Windows. Let us know how it goes.
08-13-2024 09:58 AM - edited 08-13-2024 10:04 AM
Ok so, did you select either the second or 4th driver file and click Enter to display the storage drive? They seem to be right .inf files for IRST VMD driver.
You can use HP Cloud Recovery Tool to create a bootable recovery usb drive if your model came with Windows factory-installed. Provide your full product number in the link below. If it is supported, the link will show the MS download link for the recovery tool.
Cloud Recovery (d34z73bbtpzgej.cloudfront.net)
You can use this link for how to use the tool.
HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | undefined