Windows 11 doesn´t start because Intel RST VMD Managed Controller 09AB is not detected

[Neoreloaded]

I am facing an issue that many people with the driver Intel RST VMD Managed Controller 09AB is troubleshooting or dealing with. I had this issue a cuple of months ago and I solved it in the same that many have done, using the a Windows 11 USB boot installation with the driver or folder from the HP support web page and also from Intel web page, manually load the driver from the driver folder. This solution worked but now it´s not working. I am using the same driver and new one but the same result. It didn´t load the driver and then BSOD. Maybe a Windows Updated was applied and probably is the culprit, but I can´t confirm it. The laptop has BIOS F.21. My laptop is a 

Envy 15-ep1000 series with SSD (Intel).

At this point, I don´t know what else to do to get access back and start the operating system normally.

I searched and researched about this issue everywhere, but I have not luck.

Any information will be appreciated. Any way to contact HP support that is not a limied chatbot.

Regards and thanks

[tk_srq]

@Neoreloaded,

If your notebook came with Windows preloaded, you could use HP Cloud Recovery Tool that creates a bootable recovery usb drive that installs Windows and drivers including IRST drivers, restoring the hard drive to a factory state.

This document shows how to use the cloud recovery software.

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Support

[Neoreloaded]

Thanks, but it didn´t work I have tried everything, so my conclusion is that none of the official drivers available to download is working and compatible and I need to get the direct support from HP to get the right one.

[Neoreloaded · Accepted solution]

Here the solution I found

Desactivar correctamente el sistema o módulo optane de un LapTop | Portátil | Intel | Memory

Fix ‘We Couldn’t Find Any Drivers’ Error During Windows Installation | Intel RST Driver Solution

Since my drivers were failing, follow these steps to "break" the volume so Windows can see the raw disk:

1. Enter BIOS: Restart and tap F10.

2. Navigate to RST: Go to the Advanced tab and look for Intel(R) Rapid Storage Technology.

3. Select the Volume: You should see something labeled Optane Volume. Select it.

4. Disable/Reset: Look for an option called "Reset to non-Optane" or "Disable." * Note: If it asks to "Preserve User Data," check that box, though it may still result in an unbootable system.

5. Change Controller Mode: If available, look for "SATA Mode" or "VMD Controller" and switch it from RAID to AHCI. (HP often hides this, so don't worry if you don't see it).