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‎11-10-2016 08:40 AM

HP Recommended
Product: DM1 4175sa
Operating System: Microsoft Windows 7 (32-bit)

Good afternoon peeps ,

I have my brothers pc with me as it's hard drive has gone pop. Being in his 60's he hasn't any recovery media. I have pumped the product key into microsoft for a copy of the iso but it refers me to HP for it. How can i get a link for the correct iso file to rebuild his machine please.

Thanks very much

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-10-2016 10:13 AM

HP Recommended

You cannot. HP has no .isos for download. Microsoft used to publish Windows 7 OEM .isos on its "digital river" site until maybe just under 2 years ago when they took it down. You can look on eBay and maybe just online for a recovery disk for your specific model which you see for sale for maybe $40, or you can take a walk on the wild side and look for Digital River mirror sites for Windows 7 .isos. They are out there and for the most part trustworthy but they are not official and Microsoft does not like us to post specific links for you. 

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2 REPLIES 2

‎11-10-2016 10:13 AM

HP Recommended

You cannot. HP has no .isos for download. Microsoft used to publish Windows 7 OEM .isos on its "digital river" site until maybe just under 2 years ago when they took it down. You can look on eBay and maybe just online for a recovery disk for your specific model which you see for sale for maybe $40, or you can take a walk on the wild side and look for Digital River mirror sites for Windows 7 .isos. They are out there and for the most part trustworthy but they are not official and Microsoft does not like us to post specific links for you. 

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‎11-10-2016 11:02 AM

HP Recommended

 

 

 

 

Thank you for your reply however disappointing it is !

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