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- Windows Hellow says the camera is not compatible with my sys...

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10-23-2024 10:04 AM
I'm trying to set up Windows 11 Hello, but the system says the camera is not compatible.
Is that correct?
If so, can it be fixed?
Thanks
Duluth, Georgia
Solved! Go to Solution.
Accepted Solutions
10-23-2024 10:42 AM
Hi @Gunsmaoke
It is an optional, to verify this enter the Device Manager, go to Camera and see if you have an HP IR, if you don't have it you don't have a camera for facial recognition.
- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
10-23-2024 10:42 AM
Hi @Gunsmaoke
It is an optional, to verify this enter the Device Manager, go to Camera and see if you have an HP IR, if you don't have it you don't have a camera for facial recognition.
- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
10-24-2024 07:50 AM
Thank you for the fast response.
This confirms another's response. It also explains why it was such a great deal at the time. I'm retired, so all the special features I would have wanted when employed selling IT products, especially HP, are no longer needed.
Duluth, Georgia