Windows Installation USB can't see new m.2 nvme.

[Acourtney]

I am trying to install windows 10 on a new nvme that I install in the computer. It is the only drive in the computer and the bios can see it. I am unable to see it in the windows 10 installer, windows 11 installer, and in hiren's. I was able to install ubuntu on it to see if the hard drive is functional and it is. I have tried loading drivers in the windows 10 install. That did nothing. Why can I see the hard drive in the bios, able to install ubuntu, but can't install windows 10?

[Paul_Tikkanen · Accepted solution]

Hi:

If your notebook as an Intel 11th gen core processor, there is a special process needed to install W10/W11 on notebooks with the Intel 11th gen core processors...

See the info at the link below.

https://support.hp.com/us-en/product/hp-15-f2000-laptop-pc-series/35900344/model/35900346/document/c...

Here is the link to the driver you need...

This package contains the Intel Rapid Storage Technology Driver for the supported notebook models and operating systems. The Intel Rapid Storage Technology is designed to provide functionality for the Intel Storage Controllers. The driver improves Serial ATA (SATA) disk performance with Native Command Queuing.

https://ftp.hp.com/pub/softpaq/sp111501-112000/sp111776.exe

There is an error in that document, and that is where HP tells you to right click on the Intel driver file and select Extract to

When I ran through the steps, I don't get an Extract to option when I right click on the file.

You will probably have the same issue.  Download and install the free 7-zip file utility from the link below.

The 1st file at the top of the page is for 64 bit.

7-Zip (7-zip.org)

Then you can right click on the exe file, select 7-Zip from the menu, and select Extract to:  and let it extract the file into its folder name (sp111776), and copy that folder to your USB flash drive, and continue with the instructions.