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HP Recommended
HP Spectre x360 16 inch 2-in-1 Laptop PC 16-aa0000 (7M3L2AV)
Microsoft Windows 11

Hello, i have buy a new laptop HP Spectre, this PC is perfect but i want changing my familly licence to Pro licence. But with my Numeric licence is impossible to change. Is alltime blocked in Familly licence. Do you have a solution ? I have tested to reinstal the OS but the Familly licence comme back alltime ! Thanks for your help and solution and sorry for my bad english. Nyls

5 REPLIES 5
HP Recommended

Hi:

 

See this link for how to upgrade from W11 Home to W11 Pro.

 

Upgrade Windows Home to Windows Pro - Microsoft Support

HP Recommended

Thanks for your solution, but i have an original licence code with the DVD box.

I don't want buy a new licence in the Online Web Store.

When i want modificate the licence i have an error code 0xc004f050.

Microsoft say me is necessary to new réinstal with the ISO windows 11 24h2.

But the digital licence always takes over !

 

Is possible HP to encrypte my new licence on my laptop ?

What solutions i have for resolve my problem ?

 

Thanks for your help and have a nice day.

 

Nyls to Swizerland

HP Recommended

You're very welcome.

 

You don't have to buy a license.

 

You have the W11 Pro product key, so you follow the instructions under the section of the link where you already have a product key:

 

If you have a Windows 11 Pro product key

  1. Select Start Settings System > Activation.

  2. Select Change product key, and then enter the 25-character Windows 11 Pro product key.

  3. Select Next to start the upgrade to Windows 11 Pro.

If that doesn't work, you will have to contact Microsoft for further assistance.

 

Clean installing Windows won't work because you will always end up with W11 Home since that is what type of product key that is encrypted in the BIOS.

 

I've used the above method to upgrade from Home to Pro so I know it will work that way.

HP Recommended

Hello, thanks a lot for your help.

But i have always this error...

I see with the support Microsoft.

Thanks and have a good week-end.

HP Recommended

You're very welcome.

 

You have a good weekend too and I hope that Microsoft will be able to help you update from W11 Home to W11 pro.

 

Also, Google/Bing is your friend...search for similar issues.

 

I found this one for example, where the Microsoft volunteer suggested the person to disconnect from the internet and enter the generic W11 Pro product key to get things started--Method 3.

 

Can't upgrade from 11 home to pro. "Something happened and we couldn't - Microsoft Community

 

 

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