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HP Recommended
HP Notebook PC 15-ac
Microsoft Windows 10 (64-bit)

A couple of weeks ago, my laptop (windows 10 professional) started to give me a pop-up message that I have not seen in the 6 months that I've had it. "Your Windows License is Expiring Soon".

Under the activation tab in settings, it says, "Windows is activated using your organization's activation service".

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended
Actually, I found very limited info about your model and I'm not sure if your notebook is free DOS or have preinstalled os if your notebook is free DOS then hp dealer had installed Windows 10 and activated with his organization service but now his license is about to expire that's the reason you are getting this error.

If your notebook isn't free DOS and comes with preinstalled windows 10 then please make sure you doesn't changed the edition of Windows.

If you know which edition of windows is preinstalled with your notebook you can download it form Microsoft.com

I hope this information is enough 🙂

View solution in original post

25 REPLIES 25
HP Recommended

Which edition of windows is preinstalled with your notebook?

Your motherboard has activation details for a different edition of Windows and you have installed a different edition. 

I mean, suppose your notebook comes with preinstalled windows 8.1/10 single language and you upgraded to windows 8.1/10 pro then your PC try to activate windows using the serial key of windows single language but you have installed pro edition of windows.

You can check which edition of windows is installed on your system by pressing "Windows button + X" and select "System" option.

 

You can also try windows activation troubleshooter 

open settings app

Select update and security

select activation option

Select troubleshoot.

 

I hope this worked for you.

HP Recommended

Thank you for your reply, I checked through ShowKeyPlus, my PC has OEM Key and the other information is given below.

 

OEM Edition: Win 10 RTM Core OEM:DM and also

Original Edition: Win 10 RTM Professional Volume:GVLK and EULA Type: Volume

 

I had purchased this brand new PC with the above installation. please guide me what I need to to.

HP Recommended

First of all, remove the key from the post you written earlier. 

Because anyone can activate their windows with this product key.

 

Now go to activation page in settings and select change product key and enter this key and try again to activate the windows.

 

I hope this will work for you 🙂

 

HP Recommended

I made some research, as per my information hp 15 series does not come with windows 10/8/8.1 pro edition. 

Can you please specify your model number?

HP Recommended

Activation Error.png

HP Recommended

The model is 

HP Notebook - 15-ac630tx

HP Recommended

Oh, I found that your notebook comes with preinstalled windows 8.1 single language and you have installed windows 10 pro if you upgraded from windows 8.1 to windows 10 you must need windows 10 single language to activate windows.

 

If you want to stay with windows 10 pro Buy it from here.

 

If the recovery partition is available on your PC then go to recovery mode (shut down your PC press f11 as soon as you press power button) and select Refresh this PC and follow on screen instructions.

 

If you don't have recovery partition Install windows 10 single language manually.

If you don't know how to install windows manually follow this article.

 

Once you get windows 10 single language edition you don't face any activation problems.

 

 

HP Recommended

Thank you dear, but actually since last 6 months I have installed many applications and libraries, and brought it up to the current working stage, so would not want to spend again that much time on setting the machine.

 

Secondly, I need clarification that as per the ShowKeyPlus report the OEM key is for Win 10 RTM core, the window the machine origionally came with, then why you mentioned Win 8.1

 

Regards,

HP Recommended
Actually, I found very limited info about your model and I'm not sure if your notebook is free DOS or have preinstalled os if your notebook is free DOS then hp dealer had installed Windows 10 and activated with his organization service but now his license is about to expire that's the reason you are getting this error.

If your notebook isn't free DOS and comes with preinstalled windows 10 then please make sure you doesn't changed the edition of Windows.

If you know which edition of windows is preinstalled with your notebook you can download it form Microsoft.com

I hope this information is enough 🙂
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.