Windows License will expire soon

[KHANUTP]

Thank you so much

[mrick70]

I recently came across this when I restarted my desktop "Your license will expire soon".  Not knowing what this meant, as i bought this computer with Windows 10 already pre-installed.  I spoke with Microsoft about this, and the person that I spoke to informed me that the product key that came pre-installed was a generic key and I would need to contact HP to have them give me a different product key for Windows 10 Activation.

[pritam2015]

Hi,

                 Contact HP call center or chat support to request another product key, I am not an HP employee.

[mrick70]

HP told me to contact Microsoft.  Microsoft told me to contact HP.  So I am stuck at whose fault it is.  It is not my fault!  I bought this computer new with Windows 10 PRE-INSTALLED on it.  So someone better cough up a product key for Windows 10 because I know I am not going to.

[pritam2015]

Hi,

             Can you please provide me the model number of your desktop PC?

[mrick70]

Model number 24-g020

[pritam2015]

You might be installed a third party application named "KMS pico" to activate office product this may be creating this issue.

Solution:

1. Reset your notebook
2. Go to settings>>Update & security>>reset this PC>>Keep personal files
3. Once the procedure completes try to activate windows again.

[Note: This application completely damage the windows activation services, so uninstalling the program may not help you anymore.]

[mrick70]

I get this message that popped up.  I did not upgrade to Windows 10.  I did the update to Windows 10 Fall whatever update.  Windows 10 came PRE-INSTALLED.  So I don't want to do anything until I speak to my assigned HP Care Provider first.  Because this is the screen that came up when I tried to do what you had told me to do.

[pritam2015]

Hi,

             In this case, upgrade means you updated from windows 10 (1703) to windows (1709) windows considering version 1703 as the previous version of windows.  I think you should contact HP to get genuine windows 10 key.

[mrick70]

This is what I have been trying to do since Wednesday when I contacted Microsoft.  Microsoft said it was HP's problem, so I contacted HP.  HP said it was Microsofts' problem.  So I am just the jacka$$ is the middle who does not have a licensed copy of Windows 10 becuase someone doesn't know whose fault it is.  All I know is that I bought the All-in-One Desktop PRE-INSTALLED with Windows 10 on it so it is not my fault, and I am not going to pay for it.