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‎05-16-2019 06:18 PM

HP Recommended
Product: Hp G62 219 WM Notebook
Operating System: Microsoft Windows 10 (64-bit)

When Windows updated they wiped out my bundled YouCam.  Now I have been trying to get it back.  I contacted Cyberlink and after jumping through a few hoops they referred me back to HP.  My Skype can't find my camera even after I downloaded a driver from Cyberlink.  Seems the bundled version is different. 

1 REPLY 1

‎05-16-2019 06:24 PM

HP Recommended

Hi:

 

The only suggestion I can offer would be to try the W10 YouCam software from HP...

 

6.0.1.4301     Jul 31, 2015

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71830.exe

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