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‎11-24-2016 11:03 AM

HP Recommended
Product: Pavilion dv6-2173cl
Operating System: Microsoft Windows 7 (32-bit)

Why is Windows Update stuck on checking for updates?

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-24-2016 11:46 AM

HP Recommended

@tpdavd

 

Download and install this update manually.

 

https://www.microsoft.com/en-us/download/details.aspx?id=53335

 

Then reboot and try the updates again.

 

REO

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6 REPLIES 6

‎11-24-2016 11:18 AM

HP Recommended

Welcome @tpdavd

 

Have you just installed a fresh W7 OS???

 

REO

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‎11-24-2016 11:22 AM

HP Recommended

No

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‎11-24-2016 11:32 AM

HP Recommended

Hi,

 

Please check to see the following update:

 

    https://support.microsoft.com/en-us/kb/3153199

 

You may need to install it first.

 

Regards.

BH
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‎11-24-2016 11:46 AM

HP Recommended

@tpdavd

 

Download and install this update manually.

 

https://www.microsoft.com/en-us/download/details.aspx?id=53335

 

Then reboot and try the updates again.

 

REO

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‎11-24-2016 03:52 PM - edited ‎11-24-2016 03:55 PM

HP Recommended

It works, but downloading updates is stuck at 0%

 

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‎11-24-2016 04:42 PM

HP Recommended

@tpdavd

 

Do you have Automatic up-dates enabled???

 

Try shutting down the computer and see if it wants to install updates.

 

If it does then you may have a conflict with Automatic up-dates and manual up-dates running at the same time.

 

Set Automatic up-dates to NEVER.

 

REO

 

 

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