Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

Windows Update

HP Recommended
Pavillion x360
Microsoft Windows 10 (64-bit)

It seems a recent Windows Update is killing my laptop.  I think it is an Intel critical update.  Thank God I had system restore points to recover.  What can I do?

Level 21
Level 21
129,870 120,047 19,645 30,022
Message 2 of 2
Flag Post
HP Recommended



If you can figure out or know what update is causing the problem, run the Hide Windows updates utility that I zipped up and attached below.


You run the update and it will open a window of updates to hide.  Check the box of the update that is causing the problem and it will run and hide it from appearing again.


If you ever want to install the update, run the utility again and uncheck the update you hid, and it will appear as an update again.


0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation