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‎11-22-2022 11:32 PM - last edited on ‎11-23-2022 09:59 AM by Retired

HP Recommended
Product: HP Notebook - 15-ay542tu

Hi, I am Jeet.I have a HP 15-ay542tu laptop.

I did a clean install on my laptop due to some lag issues.Now the windows is not activated. My device serial number is [Personal Information Removed]. I want to activate through oem key . Please help...... 😕

 

 

 

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-23-2022 07:25 AM

HP Recommended

Hi:

 

According to the product specs for your notebook, it came with FreeDOS, not Windows.

 

HP Notebook - 15-ay542tu Product Specifications | HP® Customer Support

 

That means that there is no Windows 10 product key in the BIOS, and you will need to provide a product key on your own.

View solution in original post

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1 REPLY 1

‎11-23-2022 07:25 AM

HP Recommended

Hi:

 

According to the product specs for your notebook, it came with FreeDOS, not Windows.

 

HP Notebook - 15-ay542tu Product Specifications | HP® Customer Support

 

That means that there is no Windows 10 product key in the BIOS, and you will need to provide a product key on your own.

1 person found this reply helpful
Was this reply helpful? Yes No
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