• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Any failures related to Hotkey UWP service? Click here for tips.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Pavillion 15-cs330tx
Microsoft Windows 10 (64-bit)

My laptop was installed with Windows 10. And recently I tried install Ubuntu but not directly onto the laptop, the system is actually in an external drive.

But during installation, I did something should be done to my laptop. Now, my laptop only boot Ubuntu and not Windows. I did try to find Windows Recovery pre installed in the laptop drive but it is gone. The Windows system and the recovery is in the same drive, different partition. As I look in Ubuntu Disk software, the disk is unallocated.

Is this mean that the Windows is gone and formatted? But the important thing is, how to get Windows back on my laptop.

1 REPLY 1
HP Recommended

Hi:

 

If you have access to another Windows PC that is running W7 64 bit or newer on it, you can use the HP cloud recovery tool to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your notebook.

 

Here is an info link for how to use that utility...

 

HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 10, 7) | HP® Customer Support

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.