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- Re: Windows clean install
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02-20-2021 12:03 AM
Hello,
I was having some issues with Windows and some corrupted files. I am doing a custom install to recover my some of my data. from Windows.old folder. After that I have decided to do a clean install, Do I need to delete all the partitions drives one at a time? Or Just delete the primary drive C? there is a RECOVERY drive and HP_TOOL drive also as partition named as Recovery.
Please let me know.
Thank you.
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Accepted Solutions
02-20-2021 12:23 AM
Hello,
And thank you for getting back to me, yes I have tried to do a custom install, but I am getting an error message the it cannot be install. So I need to do a clean install. to be clear they are 3 partitions C Drive as Primary, RECOVERY Drive and HP_TOOLS drive. Do I need to delete all of them one by one and install the installation media, on the C Primary Drive?
Please confirm.
Thank you
02-20-2021 12:16 AM
Hello @Fancois
If you are ready to fresh clean install it, then purge all partitions.
The HP Tools can be installed afterwards with HP Hardware UEFI diagnostics, for example
The recovery partition is not needed nowadays since you can reinstall Windows from a USB.
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
02-20-2021 12:23 AM
Hello,
And thank you for getting back to me, yes I have tried to do a custom install, but I am getting an error message the it cannot be install. So I need to do a clean install. to be clear they are 3 partitions C Drive as Primary, RECOVERY Drive and HP_TOOLS drive. Do I need to delete all of them one by one and install the installation media, on the C Primary Drive?
Please confirm.
Thank you
02-22-2021 09:32 PM
Please, check the attached PDF file below
You need to delete all existing partitions (like C, HP tools, recovery) and you will then see unallocated space.
Install on the unallocated space.
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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