cancel
Showing results for 
Search instead for 
Did you mean: 
Fancois
Level 3
28 21 2 0
Message 1 of 4
156
Flag Post

Solved!

Windows clean install

HP Recommended
HP Pavilion dv7t-6100 CTO Quad Edition
Microsoft Windows 10 (64-bit)

Hello,

I was having some issues with Windows and some corrupted files. I am doing a custom install to recover my some of my data. from Windows.old folder. After that I have decided to do a clean install, Do I need to delete all the partitions drives one at a time? Or Just delete the primary drive C? there is a RECOVERY drive and HP_TOOL drive also as partition named as Recovery.

Please let me know.

Thank you.

3 REPLIES 3
IT_WinSec
Level 15
Level 15
9,957 9,852 796 3,827
Message 2 of 4
Flag Post
HP Recommended

Hello @Fancois 

 

If you are ready to fresh clean install it, then purge all partitions.

The HP Tools can be installed afterwards with HP Hardware UEFI diagnostics, for example

The recovery partition is not needed nowadays since you can reinstall Windows from a USB.

>> Your FEEDBACK is important. Click below on Accept As Solution or ThumbUp+ buttons if my comments helped or to say thanks <<
*** I work for HP *** I express personal opinion only *** HP Expert - Volunteer since 2013
Reply
0 Kudos
Fancois
Author
Level 3
28 21 2 0
Message 3 of 4
Flag Post
HP Recommended

Hello,

And thank you for getting back to me, yes I have tried to do a custom install, but I am getting an error message the it cannot be install. So I need to do a clean install. to be clear they are 3 partitions C Drive as Primary, RECOVERY Drive and HP_TOOLS drive. Do I need to delete all of them one by one and install the installation media, on the C Primary Drive?

 

Please confirm.

Thank you

Reply
0 Kudos
IT_WinSec
Level 15
Level 15
9,957 9,852 796 3,827
Message 4 of 4
Flag Post
HP Recommended

Please, check the attached PDF file below

 

You need to delete all existing partitions (like C, HP tools, recovery) and you will then see unallocated space.

Install on the unallocated space.

>> Your FEEDBACK is important. Click below on Accept As Solution or ThumbUp+ buttons if my comments helped or to say thanks <<
*** I work for HP *** I express personal opinion only *** HP Expert - Volunteer since 2013
Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation