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‎04-27-2019 11:47 AM

HP Recommended

Hi:

 

You only need to run the showkey plus utility if you install W8.1 Pro on your Probook.

 

You need the other utility from Microsoft that I attached to transfer the W7/or W8.1 ISO file to a USB flash drive.

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‎04-28-2019 03:45 AM

HP Recommended

Paul  Tikkanen

thanks for your help yesterday, unfortunately windows 7 would not load it brought up another error.  Windows 8 however has loaded and I am loading up the drivers.  I may have lost stuff on my desktop but at least my computer is working

 

i appreciate the help you gave me

 

regards

MadWelshman

 

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‎04-28-2019 07:14 AM

HP Recommended

Anytime.

 

Glad to have been of assistance.

 

If you did not delete or format any of the partitions, W8 should have created a Windows.old folder.

 

You can explore the Windows.old folder, find your old user profile, copy and paste the files you want to the new installation.

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