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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Re: Windows installation
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Accepted Solutions
08-05-2022 11:22 AM
Hi:
If your notebook has an Intel 11th gen core processor, there is a special process needed to clean install W10/W11 on notebooks with the Intel 11th gen core processors...
See the info at the link below.
Here is the link to the driver you need...
This package contains the Intel Rapid Storage Technology Driver for the supported notebook models and operating systems. The Intel Rapid Storage Technology is designed to provide functionality for the Intel Storage Controllers. The driver improves Serial ATA (SATA) disk performance with Native Command Queuing.
https://ftp.hp.com/pub/softpaq/sp135501-136000/sp135979.exe
There is an error in that document, and that is where HP tells you to right click on the Intel driver file and select Extract to
When I ran through the steps, I don't get an Extract to option when I right click on the file.
You will probably have the same issue. Download and install the free 7-zip file utility from the link below.
The 1st file at the top of the page is for 64 bit.
Then you can right click on the exe file, select 7-Zip from the menu, and select Extract to: and let it extract the file into its folder name (sp135979), and copy that folder to your USB flash drive, and continue with the instructions.
Then you can install the drivers and available software from the support page.
08-05-2022 11:22 AM
Hi:
If your notebook has an Intel 11th gen core processor, there is a special process needed to clean install W10/W11 on notebooks with the Intel 11th gen core processors...
See the info at the link below.
Here is the link to the driver you need...
This package contains the Intel Rapid Storage Technology Driver for the supported notebook models and operating systems. The Intel Rapid Storage Technology is designed to provide functionality for the Intel Storage Controllers. The driver improves Serial ATA (SATA) disk performance with Native Command Queuing.
https://ftp.hp.com/pub/softpaq/sp135501-136000/sp135979.exe
There is an error in that document, and that is where HP tells you to right click on the Intel driver file and select Extract to
When I ran through the steps, I don't get an Extract to option when I right click on the file.
You will probably have the same issue. Download and install the free 7-zip file utility from the link below.
The 1st file at the top of the page is for 64 bit.
Then you can right click on the exe file, select 7-Zip from the menu, and select Extract to: and let it extract the file into its folder name (sp135979), and copy that folder to your USB flash drive, and continue with the instructions.
Then you can install the drivers and available software from the support page.
08-05-2022 12:51 PM
Hi:
If you haven't figured it out yet, I have pulled the driver file out of the sp135979.exe file you need.
Follow the instructions on the link I posted and browse to the F6 driver folder I zipped up and attached, below.
You need to unzip the file first and copy the folder to your flash drive.
08-05-2022 01:00 PM
i try it but i got a warning and don t let me install on the first partition with the system and if i install in another partition the windows restart and i need to install again and again windows without succes
08-05-2022 01:04 PM
OK...see if this works:
When you are at the 'Install Now' screen, use diskpart to clean the disk and try the installation again.
Windows 10 Install 2022 | DISKPART COMMANDS | HOW TO FORMAT HARD DISK FROM CMD - YouTube
Once you get to the 4:00 minute mark in the video, you can proceed.
No need to create partitions or anything.