-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Windows update 2004 - still waiting!

Create an account on the HP Community to personalize your profile and ask a question
02-14-2021 05:48 PM
I am still waiting on Microsoft to present the Windows 2004 update for my HP Envy Notebook. I expected to receive the update before the fall update 20H2 but no luck. Microsoft makes reference to the driver for the Conexant IIST Audio as the possible problem. I find it hard to believe that everyone with this similar laptop is waiting for the update as well. Any help would be appreciated.
HP Envy 15t-as100 CTO
HP Envy Notebook
W0Q62AV
F.62-11/10/2020
16 Gig ram
Intel Core i7-7500U cpu
Conexant IIS Audio - date - 2/22/2019 version - 9.0.160.51
Hardware ids -
INTELAUDIO\FUNC_01&VEN_14F1&DEV_2008&SUBSYS_103C81D1&REV_1001
INTELAUDIO\FUNC_01&VEN_14F1&DEV_2008&SUBSYS_103C81D1
Windows 10 Pro
Version - 1909
Installed - 8/1/2019
OS Build - 18363.1379
02-15-2021 12:07 AM
You could be able to upgrade to 20H2 yourself using
https://www.microsoft.com/en-us/software-download/windows10
to create an ISO file then mount ISO file as DVD drive and run Setup from there.
You can keep existing your files and programs if you wish. (It will keep for you by default, but better to check)
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.