• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎02-14-2021 05:48 PM

HP Recommended
Product: HP Envy Notebook
Operating System: Microsoft Windows 10 (64-bit)

I am still waiting on Microsoft to present the Windows 2004 update for my HP Envy Notebook.  I expected to receive the update before the fall update 20H2 but no luck.  Microsoft makes reference to the driver for the Conexant IIST Audio as the possible problem.  I find it hard to believe that everyone with this similar laptop is waiting for the update as well.  Any help would be appreciated.  

 

HP Envy 15t-as100 CTO

HP Envy Notebook

W0Q62AV

F.62-11/10/2020

16 Gig ram

Intel Core i7-7500U cpu

Conexant IIS Audio - date - 2/22/2019 version - 9.0.160.51

Hardware ids -

INTELAUDIO\FUNC_01&VEN_14F1&DEV_2008&SUBSYS_103C81D1&REV_1001

INTELAUDIO\FUNC_01&VEN_14F1&DEV_2008&SUBSYS_103C81D1

Windows 10 Pro

Version - 1909

Installed - 8/1/2019

OS Build - 18363.1379

3 people had the same question
1 REPLY 1

‎02-15-2021 12:07 AM

HP Recommended

@Johnboy19 

 

You could be able to upgrade to 20H2 yourself using

              https://www.microsoft.com/en-us/software-download/windows10

 

to create an ISO file then mount ISO file as DVD drive and run Setup from there.

 

             mountISO.png

 

You can keep existing your files and programs if you wish. (It will keep for you by default, but better to check)

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.