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‎12-06-2018 06:44 PM

HP Recommended
Product: envy
Operating System: Microsoft Windows 10 (64-bit)

I was trying to do a system restore but it said there was  a problem.  I have a flash drive titled HPRecovery. It won't boot from that drive. It sees it because it lists the files. but I can't get it to work. 

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-06-2018 07:16 PM

HP Recommended

Hi:

 

See if you can boot from the flash drive by going into the BIOS, enable Legacy Mode, and disable Secure Boot.

 

See this link for the settings to change...

 

https://www.support.hp.com/us-en/document/c03736054/

 

After you have made those changes, with the USB flash drive in a USB port, turn on, or restart the PC.

 

Tap the ESC key at the beginning of the HP welcome screen to get the menu of options.

 

Select the F9 boot options menu, and from that select the Legacy USB flash drive, and press the Enter key.

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎12-06-2018 07:16 PM

HP Recommended

Hi:

 

See if you can boot from the flash drive by going into the BIOS, enable Legacy Mode, and disable Secure Boot.

 

See this link for the settings to change...

 

https://www.support.hp.com/us-en/document/c03736054/

 

After you have made those changes, with the USB flash drive in a USB port, turn on, or restart the PC.

 

Tap the ESC key at the beginning of the HP welcome screen to get the menu of options.

 

Select the F9 boot options menu, and from that select the Legacy USB flash drive, and press the Enter key.

Was this reply helpful? Yes No
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