Windows11 upgrade crashed my laptop and unable to roll back or install windows 10

[SamuraiDXB]

Windows11 upgrade crashed my laptop and unable to roll back or install windows 10

[SamuraiDXB]

When I try to install windows 10 from usb, system keeps starting fresh setup with the usb plugged in, but when I remove isystem keep showing the attached blue screen error. 

[Raj_05]

Hi @SamuraiDXB,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I'm sorry to hear that you're experiencing issues with your HP Notebook after attempting to upgrade to Windows 11. When encountering such problems, there are several steps you can take to try to resolve the issue. Here are some troubleshooting suggestions.

• Check Compatibility: Before attempting any upgrade, ensure that your laptop is compatible with Windows 11. Verify that it meets the minimum system requirements for the new operating system.
• Safe Mode: Try booting your laptop into Safe Mode. This will load Windows with a minimal set of drivers and services, which may allow you to identify and address any problematic drivers or software causing the issue.
• System Restore: If you can access the Advanced Startup Options menu, you can try performing a System Restore to a point before the upgrade. This might help revert your system to a working state.
• Recovery Options: If the System Restore doesn't work, try using other recovery options, such as "Reset this PC" or "Advanced Startup Options."
• Windows 10 Installation Media: If you have access to a Windows 10 installation media (USB or DVD), you can attempt to reinstall Windows 10 from scratch. During the installation process, you should be given the option to keep your files and settings. However, please note that this will remove any applications or updates installed after the original Windows 10 installation.
• HP Support: Reach out to HP Support for assistance. They may have specific recovery options or tools designed for HP laptops that can help you revert to Windows 10.
• Third-party Software: If you used any third-party software to perform the upgrade, check if it offers any recovery options or support resources.
• Backup Data: If you have valuable data on your laptop, consider backing it up before attempting any recovery steps to avoid data loss.
• Community Forums: Look for community forums or discussions where other users might have faced similar issues and found solutions.

I hope this helps. 
 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4
HP Support 

[SamuraiDXB]

Hello,

I tried all the steps but didn't help. Finally, I had to delete the partitions and do it right from ground up. My laptop is working working with Windows 10 now but I lost my data. 

Thanks. 

[Raj_05]

Hi @SamuraiDXB,

Thank you for your response, 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

https://www.hp.com/contacthp/

Please feel free to contact us here anytime you need any further assistance.

Have a great day!

Alden4
HP Support