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- Windows7 ultimate 64bit activation issue after motherboard r...

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09-20-2022 12:48 AM
I had a genuine Windows Ultimate 64 bit windows activation key which was working fine with my hp pavilion dv4 laptop but after replacement of motherboard the BIOS showing compaq CQ41 laptop and suddenly the activation key is not working anymore showing that, there is a hardware change and you have to enter a fresh activation id.
Hence requesting to provide me a genuine Windows 7 Ultimate permanent activation key(64bit) so that i can activate activate the window again like before.
1. I contacted microsoft they called me and asked me to run slui 4 but unfortunately no telephone number is showing only they are asking
A. Buy a new product key
B. Type a different product key
Hence they couldn't help me as the support for windows 7 has been not any more.
2. The motherboard is perfectly ok everything is showing same in BIOS except
The model number of laptop showing different instead of hp pavilion dv4 it's showing compaq cq 41., That's why windows activation asking for a new key as it can't recognise the laptop model
3. A new activation retail key for windows 7 ultimate 64 bit will serve the purpose. So please provide the same to me.
09-29-2022 08:16 AM
Hi @adhiraj30,
Welcome to the HP Support Community. I'd like to help!
This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.
Please check your inbox on the forums page for private message.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
Nal_NR-Moderator
I am an HP Employee