Winodws 11

[GQSU]

Hi,

I have "HP All-in-One - 22-c0039" and recently I found that Windows 11 is corrupted.

Can anyone tell me how to re-install Windows 11 on my PC?

Thanks,

Guoquan

[Venom21]

Copy all files to USB/external drive, etc.  As cloud reinstall erases EVERYTHING. From Windows, go to settings > System > Recovery > Reset PC button. Remove everything > Cloud download > Reset. PC restarts multiple times (Downloading→Installing→Finalizing, 1-3hrs).

[GQSU]

Thanks, Venom21.

I am going to try to see if it works?

[GQSU]

Hi Venom21,

I have followed your steps and finally re-install Windows 11 over cloud. But, the original data and settings  are not erased. Looks like the same results when I select "Keep data" or "Remove everything" options.

Could you tell how to make "Remove everything" to work?

During this recovery, I saw the following:

"Downloading..."--->"Resetting this PC...."--->"Undoing Changes...".....

Where did I select wrong? I chose the first option(Continue) after RESET? Then display "Undoing Changes"...It is right?

Thank you very much for your help...

Regards,

Guoquan