-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Re: Wont start, CPU seems to be culprit

Create an account on the HP Community to personalize your profile and ask a question
07-23-2020 07:11 AM
This laptop was working fine yesterday. Tried to power it on this morning, and it wouldn't power on and it was flashing the caps lock code thingy. I looked at the flashing guide online and it said the cpu isn't detected. How do I fix this if I can't boot into windows?
it's an i5 processor
07-26-2020 12:54 AM
Welcome to the HP Support Community. I'd be happy to assist you with the "No Power" issue.
Please try these steps - HP PCs - Computer Does Not Start
If the issue still persists, I'd suggest you Contact HP in your region regarding the service options for your computer.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
Asmita
I am an HP Employee