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HP Recommended
Microsoft Word 2010
Microsoft Windows 8.1 (32-bit)

Hello.

Help me please to repair word document.

While I was editing a document suddenly word crashed and the document became unable to be opened: Error messages during processing

 

Any help would be appreciated,

Ricky

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Open the document

  1. In Word, click File on the Ribbon, and then click Open.
  2. Click the damaged document, and then click Open.

Also you can try this app - eRepair Word http://www.erepairword.com/

 

It successfully reads and repairs text from all pages of the corrupt MS Word file

 

Best Regards,

Arnold

View solution in original post

4 REPLIES 4
HP Recommended

Hi,

 

Microsoft Word is a product from Microsoft, not HP. Please try Microsoft Community help:

 

          http://answers.microsoft.com/en-us?auth=1

 

Regards.

BH
***
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

thank you for your assistance, much appreciated

HP Recommended

Open the document

  1. In Word, click File on the Ribbon, and then click Open.
  2. Click the damaged document, and then click Open.

Also you can try this app - eRepair Word http://www.erepairword.com/

 

It successfully reads and repairs text from all pages of the corrupt MS Word file

 

Best Regards,

Arnold

HP Recommended

Arnold,

Thank you very much for your kind assistance in this matter. This app works for me

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