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HP Recommended
Hp pavillion- 15au111tx
Microsoft Windows 10 (64-bit)

I bought this computer for designing purpose and had quite decent specifications. After exactly one year the hinge broke my hardware. My laptop does not charge and it says plugged in not charging. And performance has never been good. I m tired of these issues and would never recommend any one to buy hp laptops.

They are overpriced and I feel like cheated with this purchase. Have already spent too much on this device and it is still a trash.

No support from Hp as the one year warranty period has passed and now they won't help you.

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1 REPLY 1
HP Recommended

Hi @SHRUTI346

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.