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HP Recommended
ENVY 6 Sleekbook 1126ea
Microsoft Windows 10 (64-bit)

I have Windows 10 (64bit) and the remaining charge time is wrong. It shows that I have 2 minutes till full charge when my battery is on 30%.

Help?

3 REPLIES 3
HP Recommended

@VENOMs7000 

 

Product introduced 2012

 

If the battery is the original - or not the original, but more than a year or so of age, it is time to consider replacing it.

 

 HP Envy 6 Maintenance and Service Guide

Part and Replacement Procedure Page 31

 

Description                                                 Spare part number

4-cell, 60WHr 4.1AH Li-ion battery                681951-001

 

 

Information / Tools / Help

 

  • HP Community thread on the subject

Accepted Solution - Battery won't Charge or Battery won't Hold a Charge

 

  • Article that explains Smart Battery Technology  

Battery use and care, how batteries perform over time, and expected battery life

How to: Understanding Lithium-Ion and Smart Battery Technology

 

Run Component Tests – How to

 

TKB Article contributed by HP Wes_notebooks 

Testing for Hardware Failures

 

TKB Article contributed by HP Expert Erico

Battery Report and other solutions

Is your notebook plugged in and not charging?

 

This document is for HP notebook PCs that have a removable battery.

HP Notebook PCs - Battery Does Not Power Notebook or Hold a Charge

 

If the AC Adapter (charger) fails it will not power the notebook.

HP Notebook PCs - Using and Testing the AC Power Adapter

 

 

HP Document:  HP Notebook PCs - Purchasing a Replacement Battery

 

-----------------------------------------------------------------------------------

 

Good Reference

HP Collection of “how-to” videos

HP Video Gallery

  • Use Categories and / or enter your request in the search bar to narrow the search. 

Examples,

Select Category Computing and Mobile Devices > Battery and Power

Select Category Computing and Mobile Devices > Parts Replacement and Upgrades

Search for replace battery or replace battery x360

Select and watch your Video

 

-----------------------------------------------------------------------------------

 

Find / Check for parts at PartSurfer / HP Parts Store

 

Open PartSurfer

  • Select your Country
  • Enter the device Product Number , Serial Number, or Part Number in the Quick Search box
  • HINT: To see a system-specific list, replace the Product Number with your device Serial Number
  • Items accompanied by a tiny box in the Add-to-Cart column are available for purchase

 

Parts marked as "n/a" are not available from HP.

 

Parts marked as available for purchase might be available from:  HP Parts Store

OR

If HP does not provide the part for retail purchase,

       Use your search engine to find a compatible replacement at your favorite online store.

 +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

 

Device Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY Sleekbook 6-1126ea 

 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

Click Thumbs Up to say Thank You.

Answered? Click "Accept as Solution" to help others find it.

 

 

Dragon-Fur

HP Recommended

Mate Im not gonna buy a new battery for few reasons:
1. The laptop was barely used (its like my 3rd laptop that I use when I am at my old home). It most likely has less than 200 charge cycles.

2. This is a software issue. Not hardware issue.

This is a known issue with Windows 10 that many people with different laptops have complained. Old and new. So buying a new battery wont cut it. 
Also this model was bought in 2014

HP Recommended

@VENOMs7000 

 

Edits - Add reminder for Adapter and for the cord, too.

 

Opening the homepage for your device shows an alert for the AC cord. 

If you have never done so, read the Alert information.

 

If the AC Adapter (charger) is failing, it won't properly charge the device.

Add the AC Adapter to the list of hardware to test.

 

If the AC Adapter (charger) fails it will not power the notebook.

HP Notebook PCs - Using and Testing the AC Power Adapter

 

Original Content

 

OK, understood.

 

Product Series introduction is merely an indicator.

 

Assuming the UEFI battery test is positive, then the battery is likely OK.

 

 

Software...

 

-----------------------------------------------------------------

Microsoft ACPI Compliant Control Driver

 

NOTE:  Symptoms might show up after Microsoft Updates has run on the computer.

 

Method – Reload the Driver

 

Symptoms:  Battery stops charging – no known issues with battery or charger – Windows 7 through 10

 

Control Panel > icon view > Device Manager > Open Batteries > Right-ClickMicrosoft ACPI-Compliant Control Method Battery" > Uninstall > tab Action > Check for hardware changes (reinstalls the driver)

 

Method – Longer Version - Reload Driver

Contributed by HP Riddle_Decipher

 

Symptoms:  Battery charges to 100% - notebook shuts down when battery dips to 50%.  Battery Diagnostics “cancel” (do not complete)

 

(Paraphrased content)

  • Unplug the charger
  • Switch off the computer for 30 minutes, boot / start the computer, and log in
  • Control Panel > icon view > Device Manager > Open Batteries > Right-ClickMicrosoft ACPI-Compliant Control Method Battery" > Uninstall > Remove existing driver
  • Shut down the computer
  • If the battery is removable, remove the battery for one minute > Replace battery (Skip for non-removable battery)
  • Start the computer and log in
  • Control Panel > icon view > Device Manager > Open Batteries > Right-ClickMicrosoft ACPI-Compliant Control Method Battery" > tab Action > Check for hardware changes (reinstalls the driver)

 

===============================================

 

I entirely agree that if you do not want to consider replacing the battery that you should look elsewhere.

If you run out of alternatives, you have the information, at least.

 

Stay Safe.

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.