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‎09-13-2017 08:37 PM

HP Recommended
Product: HP ENVY x360 - 15-bp051nr
Operating System: Microsoft Windows 10 (64-bit)

I just brougt new HP ENVY x360 - 15-bp051nr and the  Laptop screen slowly truns yellowish in color, It is not pure white. Issue persists all the time.I have tried doing all the things like turning off the night mode, updating the windows but it does not work .It is very much annoying. It is a brand new laptop and problem appeared as soon as I opened the laptop.

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-28-2017 04:37 PM

HP Recommended

@Ankitgunv

Only update drivers from your Support page at HP:

https://support.hp.com/us-en/drivers/selfservice/hp-envy-15-bp000-x360-convertible-pc/15551145/model...

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

View solution in original post

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12 REPLIES 12

‎09-13-2017 09:42 PM

HP Recommended
Hi, you need to update the graphics driver from intel download centre in order to fix this display issue.
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‎09-13-2017 10:00 PM

HP Recommended

and how do i do that?

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‎09-13-2017 10:34 PM

HP Recommended

Download intel driver download utility from this link.

https://downloadcenter.intel.com/download/24345/Intel-Driver-Update-Utility

scan for drivers and download latest graphics driver.

Tags (1)
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‎09-14-2017 12:09 AM

HP Recommended

it says "these drivers are intel generic drivers. they do not include customizations that your manufature might have add to optimize your computing experience."

and the fan is loud too

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‎09-14-2017 12:13 AM

HP Recommended

HP ENVY x360 - 15-bp051nr

these are my specs

  • Windows 10 Home 64
  • 7th Generation Intel® Core™ i7 processor
  • 16 GB memory; 1 TB HDD storage; 128 GB SSD storage
  • Intel® HD Graphics 620 (up to 8.06 GB)
  • 15.6" diagonal Full HD touch display
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‎09-14-2017 02:48 AM

HP Recommended
No worry go with installer
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‎09-14-2017 09:08 AM

HP Recommended

there is nothing to install on it

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‎09-14-2017 09:20 AM

HP Recommended
Get it here
https://downloadcenter.intel.com/product/95451/Intel-Core-i7-7500U-Processor-4M-Cache-up-to-3-50-GHz...
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‎09-14-2017 09:51 AM

HP Recommended

I tried most of them but it says "the driver being installed is not validated for this computer. Please obtain the appropriate driver form the computer manufature."

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