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- HP Community
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- Notebook Operating System and Recovery
- Re: ZBook 15 G2 will not run .EXE files or enter safe mode

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01-18-2017 02:38 PM
Hello,
I have a ZBook 15 G2 with Win 7 64-bit.
It boots OK but will not let me run any EXE files. As such it is rather hard to troubleshoot. Furthermore I cannot get the computer into safe mode.
Does anyone have any suggestions as to how I might deal with this?
Many thanks,
harry_t
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Accepted Solutions
01-19-2017 05:29 AM
Without being able to run .exes and with the data on it encrypted I am struggling to figure out how to scan it. Even if you boot the system from a virus scan disk of some sort the encryption is going to prevent the scan.
01-19-2017 03:50 AM
Thanks for your reply, Huffer. It had crossed my mind that it could be a virus.
I would like to be able to take the hard disk out and scan it on another machine but the disk is encrypted - is there anywhere around this?
01-19-2017 05:29 AM
Without being able to run .exes and with the data on it encrypted I am struggling to figure out how to scan it. Even if you boot the system from a virus scan disk of some sort the encryption is going to prevent the scan.