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‎08-25-2017 10:18 AM

HP Recommended

Hi:

 

Follow David's instructions again, but use this file instead as he had posted.

 

http://ftp.hp.com/pub/softpaq/sp81001-81500/sp81142.exe

 

 

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‎08-25-2017 10:58 AM

HP Recommended

Sorry, I misunderstood what he was  getting me to do.

 

Guess what?

It worked!!!!!!!!!!

 

I now have an HP Driveguard icon on the task bar.

 

I'm so very grateful to you for persevering with this problem for me.

 

You're an angel.

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‎08-25-2017 12:43 PM

HP Recommended

Anytime.

 

Glad to have been of assistance.

 

That was a tough nut to crack!

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