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Hello from Steve

I bought this computer yesterday I am trying to activate windows 11

It comes up with a code 0xC004C003.

Can you help me please.

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @Steved5,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

The error code 0xC004C003 typically indicates that the activation key is blocked. Here's a step-by-step guide to help you resolve this:
 

Ensure Internet Connection: Make sure your computer is connected to the Internet, as Windows 11 requires an internet connection for activation.


Check Product Key: Verify that you have entered the correct product key. You can do this by going to:
 

  • Settings -> System -> Activation
  • Here you will find the option to enter your product key.


Digital License: If your computer came with Windows 11 pre-installed, it should have a digital license embedded in the BIOS. Activation should happen automatically when online. Ensure that you have rebooted the machine and are connected to the internet.


Microsoft Account Association: Ensure that your Microsoft account is linked to your digital license. This can sometimes resolve activation issues by reconnecting to Microsoft's servers.


Retry Activation: After ensuring all the above steps, try activating Windows again by going to:

  • Settings -> System -> Activation, and select Troubleshoot.

    I hope this helps.

 

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!


Jerry_57

HP Support

View solution in original post

1 REPLY 1
HP Recommended

Hi @Steved5,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

The error code 0xC004C003 typically indicates that the activation key is blocked. Here's a step-by-step guide to help you resolve this:
 

Ensure Internet Connection: Make sure your computer is connected to the Internet, as Windows 11 requires an internet connection for activation.


Check Product Key: Verify that you have entered the correct product key. You can do this by going to:
 

  • Settings -> System -> Activation
  • Here you will find the option to enter your product key.


Digital License: If your computer came with Windows 11 pre-installed, it should have a digital license embedded in the BIOS. Activation should happen automatically when online. Ensure that you have rebooted the machine and are connected to the internet.


Microsoft Account Association: Ensure that your Microsoft account is linked to your digital license. This can sometimes resolve activation issues by reconnecting to Microsoft's servers.


Retry Activation: After ensuring all the above steps, try activating Windows again by going to:

  • Settings -> System -> Activation, and select Troubleshoot.

    I hope this helps.

 

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!


Jerry_57

HP Support

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