alarm received

[ub6424]

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@15-cs3019nl wrote:

THANK YOU  I appreciate a lot your help, indeed

I did it and now all correct. (I never ever dare to touch BIOS  🙂 )

good job

Vitt

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You're welcome !

Good luck

[15-cs3019nl]

Hi, just a little step before to commit suicide 🙂

this morning AGAIN the "?" Icone requires an Important Action ...

Vitt

[ub6424]

Hello @15-cs3019nl 

Please send picture/screenshot of that icon/message

[15-cs3019nl]

first problem solved thanks to your appreciated help (bios upgrade) - 1 day of peace of mind , then ... again icone with "?" suggesting an important action required

and again no suggestion about what to do - every info about my device already in your r hands

Vitt

[ub6424]

Hello @15-cs3019nl 

Please send picture/screenshot of that icon/message "?"

[15-cs3019nl]

 

[ub6424]

Hello @15-cs3019nl 

(1) Double Click the "!" icon (HP Support Assistant)

(2) <HP Support Assistant> wants to update your system and needs your confirmation. Follow the instructions.

(3) Please report your results

[15-cs3019nl]

thanks for your assistence, but once again NO INSTRUCTIONS.  So I give up and keep with the System like it is - Vitt

[ub6424]

Hello @15-cs3019nl 

"Azione importante richiesta" means "Important action required", so HP Support Asisstant should tell you what <action> to do. 

Please start HP Support Assistant and send screenshot,

If your name and serial number is displayed, please blur

Kind regards

[15-cs3019nl]

thanks, here is my shot. I did not blur, but never mind

Vitt