at startup im given a message invalid ct number, looked it up says contact ho.com/go/tech center/sta

[robbsmithtulsa]

at startup im given a message invalid ct number, looked it up says contact ho.com/go/tech center/startup, give number but mine says ct board number : hewlitt packard, i haven't changed any hardware e

[Riddle_Decipher]

@robbsmithtulsa Greetings from the HP Community!

The message indicates that the serial number was not entered, or was entered incorrectly, after replacing the system board or other component.

To resolve this issue, contact HP using the Contact Support tab at the top of this screen.

You will be asked to provide the fourteen-digit System Board Commodity Tracking (CT) Number.

Use the steps in one of the following sections to find the CT Number: click here for details.

Keep us posted,

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